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The Digimat sequential system is basically a technological solution designed to manage and analyze customer interactions in a service center. The system aims to eliminate congestion by managing and analyzing the customer flow throughout the day. Qmatic systems reduce waste of time and effort for hospitals, municipalities, notaries, banks, clinics, companies and other organizations, and contribute to increasing customer satisfaction and staff productivity.

Digimat queue calling system gives you unlimited number of queues and transactions. It also allows you to have over 50 operators in a single system. The system is managed by both software and physical control panels.

Our  experience in queue management enables us to build multifunctional systems.

Kiosk Ticket Dispenser

It is a ticket machine with touch screen and Windows operating system that enables the customer to take turns. Other features include: 18.5 inch vertical touch screen, unlimited submenu, reporting of operations, thermal printer with automatic cutter up to 58 mm. Moreover information message and welcome screen options, 1.5 mm electrostatic painted stainless steel body. Lastly, the LCD has the ability to play pictures or videos on the main display.

Dot-Matrix LED Main Display

The Dot-Matrix LED main display is hung in the waiting areas. It shows the ticket number, the counter number to which the customer should go and the arrow pointing to the direction of that counter. When the customer sees the ticket number, he moves in the direction of the arrow to find the counter and proceeds. Other features: 10 × 40 dots per line, red color, length is 76 mm. Display is able to show the sequence number and the calling counter number together with the direction arrows and also can display information message. It can display up to 10 lines.

Dot-Matrix LED Local Display

The Dot-Matrix LED local display can be hung on any counter. It shows ticket and counter numbers. Other features: 10x40 dot resolution, red color, 3 or 4 digit display capacity, the length is 76 mm and dimensions are 360 x 130 mm. Lastly, it is able to display information message.

Keypad Call Terminal

It is the unit that allows authorized personnel to call the waiting ticket number. Offers other features: such as calling the waiting ticket number to the counter or transfer the transaction to another counter.The number of people waiting is displayed on the screen. Unit is able to operate individually by entering password or parallel with virtual terminal software.


This is the voice alert unit used to inform counters that a new queue call has been made.

Ticket Paper

It is a ticket paper that can be easily obtained from the market and used in sequential printers that work with thermal heating method.

Power Supply

12V / 5A power supply. It is recommended to use 1 power supply per 4 counters.
  • Why is it great to be a Randa Distributor / Dealer

    Randa Elektronik provides value to its customers not only in the adequate and perfect supply of Digimat products, but also in providing great after-sales service and maintenance. Taking into consideration the importance of having a trustworthy brand and setting high standards, in 2008 company registered its new brand ‘Digimat’ . Randa Elektronik has necessary certificates such as ISO 9001: 2008 Quality Management and ISO 27001: 2005 Information Management System certificates and TSE Service qualification certificates in order to ensure best possible quality. On-time delivery, production planning processes and modern distribution are guaranteed by our company. For the comfort of our customers, we have established partnerships with well-known and reliable logistics companies such as Fedex and DHL.
  • What our distributors can expect from us?

    • Reliable call systems with the latest technology
    • Technical and commercial training
    • Marketing assurance and supporting technical literature, user manuals, web material, competitor analysis information and distributor packages.
    • Full education and research
    • Comprehensive technical and sales support
    • Increased customer satisfaction and success stories
  • What Do We Expect from Our Dealers?

    We expect a genuine commitment to excellence in service and prompt supply. The dealer team responsible for marketing and selling our products must have a solid knowledge of the products, market and customer needs. Ideally, they should have experience in the industry and the base of existing customers. Dealers should also be open to deal with customer’s complaints as well as provide advice and guidance to customers.
  • Join Our Dealer Network

    We are proud to have establihed a network of distribution partners across worldwide. We would like to invite new companies to join our growing dealer network. Furthermore we would like to introduce our existing solutions to new markets. We are looking for loyal, dedicated partners with in-depth technical skills, extensive local market knowledge and relevant connections.
Fill out the application form to reach our International partnership program. Be one of our partners from all over the World.

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